VoIP

Voice over Internet Protocol is a family of technologies that enable voice communications using IP networks like the internet. TEKSEA's inventive developers and entrepreneurs have created an industry around VoIP technology in its many forms: desktop applications, telephone services, and corporate phone systems. VoIP is a core technology that drives everything from voice-chat software loaded on a desktop PC to Mac full-blown IP-based telecommunications networks in large corporations. To the enterprise network engineer, it's a way to simplify the corporate network and improve the telephony experience for users of the network. To the home user, it's a really cool way to save money on the old phone bill.

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What is IVR?

Interactive Voice Response - is a technology that automates interaction with telephone callers. Enterprises are increasingly turning to IVR to reduce the cost of common sales, service, collections, inquiry and support calls to and from their company. Historically, IVR solutions have used pre-recorded voice prompts and menus to present information and options to callers, and touch-tone telephone keypad entry to gather responses. Modern IVR solutions also enable input and responses to be gathered via spoken words with voice recognition. IVR solutions enable users to retrieve information including bank balances, flight schedules, product details, order status, movie show times, and more from any telephone. Additionally, IVR solutions are increasingly used to place outbound calls to deliver or gather information for appointments, past due bills, and other time critical events and activities.

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Be accessible anywhere!  VoIP can improve your business and save you money. Do you wish you had a partner who can deliver reliable and secure IP voice systems? Our Business VoiP technology can take your business to new heights. We Offer a Clear Path to Business VoiP Service, PBX & the world of IP telephony.

We have experience with IVR integration, configuration, reliability and redundancy, application development, and IVR solution deployment management.

Contact us to have us build your next generation IVR system or VoIP telephone system.